Privacy Policy

Effective Date: 21/05/2026
Glass Restoration UK LTD T/A ReGlaze Glass
At Glass Restoration UK LTD T/A ReGlaze Glass, we are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or contact us for glass repair services.

We may collect and process the following personal information:

• Name 
• Email address 
• Telephone number 
• Property address 
• Billing and payment details 
• Photos or descriptions of damaged glass 
• Website usage information (such as IP address, browser type, and pages visited) 

We collect information when you:

• Fill out a contact form on our website 
• Request a quote 
• Book a repair service 
• Call or email us 
• Subscribe to marketing communications 
• Browse our website using cookies 

We use your personal data to:

• Provide glass repair and replacement services 
• Respond to enquiries and quotations 
• Process payments and invoices 
• Arrange appointments and site visits 
• Improve our website and customer service 
• Send service updates or promotional offers (only where permitted) 

We only process your information where we have a lawful basis to do so under UK GDPR.

We do not sell your personal data.

We may share your information with trusted third parties where necessary, including:

• Payment processors 
• IT and website service providers 
• Suppliers and subcontractors involved in completing repairs 
• Legal or regulatory authorities where required by law 

All third parties are required to keep your information secure and confidential.

We keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, and tax requirements.

Under UK data protection law, you have the right to:

• Access your personal data 
• Correct inaccurate information 
• Request deletion of your data 
• Restrict or object to processing 
• Withdraw consent for marketing communications 
• Lodge a complaint with the UK Information Commissioner’s Office (ICO) 

You can contact us at any time to exercise these rights.

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

You can manage or disable cookies through your browser settings.

If applicable, you should also include a separate Cookie Policy on your website.

We take appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Glass Restoration UK LTD T/A ReGlaze Glass
Info@glassrestoration.co.uk

(+44) 07789601856